Instruction Centre Officer


 The Hong Kong Jockey Club has long been committed to the local community in developing and promoting sports in Hong Kong. The Jockey Club Kau Sai Chau Public Golf Course (KSC), the first and only public golf course in Hong Kong, was built during 1994-95 with funds donated by The Hong Kong Jockey Club Charities Trust.

The facilities, which are managed on a not-for-profit and self-financing basis, are aimed at providing quality, accessible and affordable golfing to the people of Hong Kong. Since 1995 over 3 million golfers have enjoyed playing the courses, thousands of new golf students have been taught the game and golf programmes have been delivered to schools across Hong Kong.

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From the very beginning a high priority has been placed on managing the golf courses in an environmentally sustainable manner with the implementation of best management practices that have been internationally recognized. KSC was the first golf course in China to be certified as an Audubon Co-operative Sanctuary for Wildlife and first golf course in Asia Pacific to be certified by the Golf Environment Organization.

Job Roles & Responsibilities

Responsible for counter operations and customer services, including handling inquiries, student registration and enrolments, payments, and related administrative support to golf tuition students

Coordinate with different departments in the arrangement of golf clinics and special programmes for serving group-based customers, from private to community and NGOs

Preparing monthly reports for records and inspection

Take part in the development of the new student enrolment system, from user requirement specification, and workflow configuration to user acceptance testing

Requirements

Tertiary qualification in Sports and Recreation or related disciplines is preferred

At least three years experience in administration and customer service

Good working knowledge of booking/enrolment application of CRM solution

Strong sense of responsibility, service, and customer-oriented, self-motivated character with good communication skills

Able to work under pressure and as a team player

Good command of written and spoken English and Chinese (proficient in Mandarin is an advantage)

Knowledge of business analytics and golf is an advantage

How To Apply

Interested parties, should send an application with a detailed resume stating your expected salary and date available to the Human Resources Department by clicking "Apply Now".

Fax: 2791 0481 or

Whatsapp : 6137 5163 or

Mail: P.O. Box 88, Sai Kung Post Office, Sai Kung, NT, Hong Kong.

Personal data provided by job applicants will be treated in strict confidence according to the Personal Data Policy and will be handled confidentially for recruitment-related purposes only.

Full-time,Contract,Permanent

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