OUR REFERENCE NO.
JASL SDO00062
CONTRACT TYPE
Permanent
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APPLY BY
31-Aug-2023
The role
- Handles passengers’ inquiries and comments, via email or telephone, in a professional and timely
- Maintains a database of compliments and complaints received from customer airlines and passengers
- Assists with projects in relation to passenger service quality enhancement
- Performs other passenger services related duties as assigned
The Person
- Higher Diploma or above with 1 year customer services experience
- Good command with both spoken and written English and Chinese. Proficiency in Putonghua is desirable.
- Good communication and writing skills.
- Independent, self-motivated, well-organized and able to work under pressure.
- Proficient in MS Office and Chinese Word Processing
Other
… and here we come the most important part - BENEFITS!
Agile & Caring Workplace looks after You!
- Dress Casual Daily gives you options to decide your OOTD!
- Work-from-Home: Gives you flexibility to have a more balanced and productive week!
- Learning Anytime Anywhere: 1,000+ e-learning programmes, 100% sponsored to feed your different learning needs, with programmes at your choice & pace, anytime, anywhere
- Your Opinion Counts: Ideas are always welcome in JASG! We offer Self-nomination options to join our projects and task-force, to share your input and make a Difference!
- Real Savings & Discounts! Enjoy exclusive staff discounts at major group business - supermarket, health & beauty, home furnishing, convenience stores, full range of eateries, hotel services and more!
- Fun & Hobbies: Fun workshops and sports activities available for the Sporty You and the Artsy You :)
- New family member: JASG welcomes your new born to the family - offering Maternity Leave up to 18-weeks / Paternity Leave up to 2-weeks!
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